Increase in monthly iCloud charges

I have received a scam email about losing my iCloud 'photos etc if I don't respond to them and take steps to upgrade my payments. Do the subscriptions stay the same year on year unless I request a change. I am old and not sure if I should be taking some action because I think I have been with iCloud a year. Also I see my email on my details is 'gmail'. How can I change it to 'btinternet' please/

Posted on Sep 29, 2025 4:51 AM

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Question marked as Top-ranking reply

Posted on Sep 29, 2025 5:32 AM

Sadly these scam mails are spreading widely.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


Yes, unless you upgrade or downgrade your iCloud Storage plan, the monthly fee will stay the same.

iCloud+ plans and pricing - Apple Support

Buy iCloud+ or upgrade your current storage plan - Apple Support

Downgrade or cancel your iCloud+ plan - Apple Support


To make sure, that you still have enough free space, have a look at the steps in this article:

Check your iCloud storage on any device - Apple Support


If you want to change the primary email address for your Apple Account, have a look here:

Change your Apple Account primary email address - Apple Support


1 reply
Question marked as Top-ranking reply

Sep 29, 2025 5:32 AM in response to Olderadult

Sadly these scam mails are spreading widely.

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support


Yes, unless you upgrade or downgrade your iCloud Storage plan, the monthly fee will stay the same.

iCloud+ plans and pricing - Apple Support

Buy iCloud+ or upgrade your current storage plan - Apple Support

Downgrade or cancel your iCloud+ plan - Apple Support


To make sure, that you still have enough free space, have a look at the steps in this article:

Check your iCloud storage on any device - Apple Support


If you want to change the primary email address for your Apple Account, have a look here:

Change your Apple Account primary email address - Apple Support


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Increase in monthly iCloud charges

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