I want to create a new apple id using my old email which is bind to my old Apple ID.

I want to create a new apple id using my old email which is bind to my old apple id but its requiring me to input my old number which i forgot and dont have access to. Please help I badly need it.


PS.

I tried doing the Account Recovery thing, but it’s asking me for my number. 🥲

Posted on Sep 30, 2025 1:12 AM

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Question marked as Top-ranking reply

Posted on Sep 30, 2025 2:33 AM

Your old account using that email address still exists even if you do not have access to it. As long as it does, Apple won't let you re-use the old email address. Even if you could get the account deleted: How to delete your Apple Account - Apple Support

“Can I use the primary email address for my deleted Apple Account to create a new Apple Account or with another existing Apple Account?

No, once your Apple Account is deleted, you can’t use the email address that you used with it to create a new Apple Account for as long as Apple retains the one-way hash of the email address. For third-party (non-Apple) domain accounts, the one-way hash is deleted after six years. For other accounts, this is retained according to Apple's retention policy, which is reviewed regularly. In addition, you can’t use that email address with another existing Apple Account except as a rescue email. Also, if your primary Apple Account email address is with a Custom Email Domain, it can never be reused to create an Apple Account after your Apple Account is deleted, even if the domain ownership changes.”


Try contacting Apple and see if they can offer you other verification possibilities.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.




1 reply
Question marked as Top-ranking reply

Sep 30, 2025 2:33 AM in response to Alrits_07

Your old account using that email address still exists even if you do not have access to it. As long as it does, Apple won't let you re-use the old email address. Even if you could get the account deleted: How to delete your Apple Account - Apple Support

“Can I use the primary email address for my deleted Apple Account to create a new Apple Account or with another existing Apple Account?

No, once your Apple Account is deleted, you can’t use the email address that you used with it to create a new Apple Account for as long as Apple retains the one-way hash of the email address. For third-party (non-Apple) domain accounts, the one-way hash is deleted after six years. For other accounts, this is retained according to Apple's retention policy, which is reviewed regularly. In addition, you can’t use that email address with another existing Apple Account except as a rescue email. Also, if your primary Apple Account email address is with a Custom Email Domain, it can never be reused to create an Apple Account after your Apple Account is deleted, even if the domain ownership changes.”


Try contacting Apple and see if they can offer you other verification possibilities.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.




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I want to create a new apple id using my old email which is bind to my old Apple ID.

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