My iPhone 16 screenshot is not engaging on iOS 26.0.1

I just upgraded my iPhone 16 to iOS 26.0.1. Now, taking a screen shot is a hit-or-miss proposition; often times the screen shot doesn't engage. Anybody else experiencing this?


[Re-Titled by Moderator]

Original Title: Screen shots on iOS 26.0.1

iPhone 16 Pro

Posted on Oct 7, 2025 12:19 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2025 12:29 PM

To take a screenshot make sure you’re simultaneously pressing and holding the up volume button and the side button (power button). If that fails to produce a screen shot you can try a forced restart. If after the forced restart you still cannot produce a screenshot, please contact Apple Support.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

4 replies
Question marked as Top-ranking reply

Oct 8, 2025 12:29 PM in response to GregFaubert

To take a screenshot make sure you’re simultaneously pressing and holding the up volume button and the side button (power button). If that fails to produce a screen shot you can try a forced restart. If after the forced restart you still cannot produce a screenshot, please contact Apple Support.


You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below. In Canada call 1-800-263-3394


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support

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My iPhone 16 screenshot is not engaging on iOS 26.0.1

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