The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have a problem with Apple Music on my MacBook. Although I have purchased music, it is not playing.
[Re-Titled by Moderator]
Original Title: Purchased music and it doesn't play
MacBook Pro 13″, macOS 26.0
“Purchased music and it doesn't play: I have a problem with Apple Music on my MacBook. Although I have purchased music, it is not playing.”
———-
Purchases Not Playing After Purchases:
A. Turn Off All VPN Connections:
Have any VPN connections? If so, turn them off.
B. Authorize the Device:
See If it now works.
C. A Pending Purchase:
Find this item in your Purchase History. See if it reads “”Pending”. If so, you have yet to wait the release to play it —all purchasers of this item do —not just you. Go Here: View your Purchase History for the App Store and Other Apple Media Services - Apple Support
“Purchased music and it doesn't play: I have a problem with Apple Music on my MacBook. Although I have purchased music, it is not playing.”
———-
Purchases Not Playing After Purchases:
A. Turn Off All VPN Connections:
Have any VPN connections? If so, turn them off.
B. Authorize the Device:
See If it now works.
C. A Pending Purchase:
Find this item in your Purchase History. See if it reads “”Pending”. If so, you have yet to wait the release to play it —all purchasers of this item do —not just you. Go Here: View your Purchase History for the App Store and Other Apple Media Services - Apple Support
“Purchased music and it doesn't play: I have a problem with Apple Music on my MacBook. Although I have purchased music, it is not playing.”
———-
Stalled Play Next Items:
Sometimes, items accumulate in the pending play next list, and you have to rid of the file. See my User Tip: Fixing the Music App Stalled in a “Playing Next Loop” - Apple Community
Apple Music is not playing purchased music on my MacBook Pro
