iMessage and Facetime activation unsuccessful

Last month I went to Apple store to change my iphone 13 battery. After that I can’t activate and connect my phone number to imessage and facetime on my phone. I only receive imessage and facetime on my ipad. I already updated to the latest ios and restart my phone but still cannot activate it.

iPhone 13, iOS 18

Posted on Oct 13, 2025 7:58 AM

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1 reply

Oct 13, 2025 8:15 AM in response to nenoo234

You should contact the official Apple Support about that and ask them to look into your personal settings form their side.

Contact Apple Support - Apple Support

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iMessage and Facetime activation unsuccessful

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