Face ID not working after iOS 26 update on iPhone

I upgraded my phone to IoS 26 and have had issues. My phone wouldn’t connect to cell service. But there was already a fix for that. Now it won’t read my face for Face ID and i can’t even change it because it says Face ID is unavailable 😑




[Re-Titled by Moderator]

Original Title: Face ID not working

iPhone 14 Pro Max, iOS 26

Posted on Oct 13, 2025 9:07 PM

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Question marked as Top-ranking reply

Posted on Oct 14, 2025 2:20 AM

Try to reset FaceID by using the Lock Screen code to access the iPhone, go to Settings -> FaceIS & Passcode -> use the Lock Screen code again -> Scroll down and tap on -> Reset Face ID


Then try to set it up again.

If this does not work, this is a hardware issue, and you should contact the official Apple Support and let them diagnose your device:

Apple Support Online Link



2 replies
Question marked as Top-ranking reply

Oct 14, 2025 2:20 AM in response to Abradley711

Try to reset FaceID by using the Lock Screen code to access the iPhone, go to Settings -> FaceIS & Passcode -> use the Lock Screen code again -> Scroll down and tap on -> Reset Face ID


Then try to set it up again.

If this does not work, this is a hardware issue, and you should contact the official Apple Support and let them diagnose your device:

Apple Support Online Link



Nov 6, 2025 6:10 AM in response to Ingo2711

Well... I have that issue with my iPhone 13. FaceID worked just fine before the update and then slowly but surely started to work less and less. I now tried a reset of FaceID and now iphone is telling me to hold the camera lower and refuses to recognize my face. I hold it within 25-50cm, higher, lower, different lighting. Doesn't make a difference. I've (needlessly) removed my screen protector, there isn't a scratch or dust particle anywhere on my screen, let alone the island. Nothing will work.

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Face ID not working after iOS 26 update on iPhone

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