New Iphone 15 Pro Max wont swipe up to unlcock or Shutdown after yesterday’s update

I got an iphone 15 pro max yesterday and tried setting it up lasg night but it had to get a software update. This morning, I cant force it to shutdown or get it to swipe to unlock, when I swipe, the passcode page quickly comes up and disappears. What do I do?

Posted on Oct 14, 2025 3:49 AM

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Posted on Oct 14, 2025 3:51 AM

Have you tried a forced restart?


Force restart iPhone - Apple Support


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New Iphone 15 Pro Max wont swipe up to unlcock or Shutdown after yesterday’s update

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