If you see a waiting period you can try again after the timer ends. If you wish to proceed with resetting, or if it is disabled/security lockout/unavailable, refer to this support article for various methods that you can use to resolve this. --> If you see an iPhone, iPad, or Apple Vision Pro unavailable message or Security Lockout screen - Apple Support Which one you can use depends upon your equipment configuration. If you can use the iOS15.2+ method you may not need a computer.
You can only reach the "Security Lockout" screen if you have an active cellular or Wi-Fi connection and previously enabled Find My ( Find My - Official Apple Support ) on your device. After you try to enter your password ten times, your device will either erase itself or show Security Lockout and the option to Erase [Device] without a timer, depending on how you previously set up your device.
If you can't follow the above steps (e.g., you are using an older iOS version), you can use a computer to reset your device, as described in this article --> If you forgot your iPhone passcode or your iPhone is disabled - Apple Support .
Whichever method you use will result in erasing the iPhone. You have no alternative. You can, however, restore it from a backup as described in this support article --> Restore your iPhone, iPad, or iPod touch from a backup - Apple Support Some items will restore automatically once you make sure you are signed into iCloud (if you were using iCloud to sync these services).
Here are resources if you are prompted for your username and password and have forgotten them:
If you forgot your Apple Account primary email address or phone number - Apple Support Note that typically this is an email address you use.
If you forgot your Apple Account password - Apple Support
If you do not have a computer, use the link Find Locations to find an Apple service location, or ask a friend if you can use theirs. This could be either a Mac, or a PC with iTunes. If your computer doesn't recognize your iPhone, iPad, or iPod, read this support article --> If your computer doesn't recognize your iPhone or iPad - Apple Support
If you reset your passcode in the last 72 hours and have forgotten it, read this article about a special reset service available in iOS 17 and higher. --> Temporarily use your old passcode when you forget your new passcode on iPhone or iPad - Apple Support
You will probably need access to your account and if you cannot get it until Sunday then you may have to wait until then. You can try contacting official Apple Support (we are only customers like you) but typically they cannot be rushed into this kind of thing --> Choose your country or region - Official Apple Support
Select your country (if you do not see your country, also look for "other" in regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
