Calls and texts still forwarding to work iPhone even after turning off forwarding

When on vacation I forwarded my personal phone to my work phone, both I phones. Upon returning I stopped the forward but I continue to receive calls and text on my work phone when people are actually sending them to my personal phone. How do I stop this?


[Re-Titled by Moderator]

Original Title: Forwarded personal phone to work and now still going to work

iPhone 11

Posted on Oct 18, 2025 7:06 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2025 4:45 AM

Call Forwarding on an iPhone is done by the carriers servers. When you enable call forwarding on your iPhone, your iPhone sends a request to the server to forward data to another number. Apple does not do the forwarding.


You can try momentarily enabling call forwarding and then disabling which will send another request to your carrier’s server. If that fails, please contact your cellular service provider’s support team for assistance.

1 reply
Question marked as Top-ranking reply

Oct 19, 2025 4:45 AM in response to Abmoyck

Call Forwarding on an iPhone is done by the carriers servers. When you enable call forwarding on your iPhone, your iPhone sends a request to the server to forward data to another number. Apple does not do the forwarding.


You can try momentarily enabling call forwarding and then disabling which will send another request to your carrier’s server. If that fails, please contact your cellular service provider’s support team for assistance.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Calls and texts still forwarding to work iPhone even after turning off forwarding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.