i just brought IP17pmx yesterday. but im facing problem with charging port. im planning to replace at any nearest store in kuala lumpur Malaysia. normally how long they will take for replacement?
[Re-Titled by Moderator]
Original Title: problem charging port
iPhone 17 Pro Max, iOS 26
Typically you can return it and exchange it immediately at the Store. But because the iPhone 17 lineup is still fairly new and some model configurations are out of stock, it may take longer to receive the replacement.
If you want to exchange the device you return it to the seller, Telco. If you want it repaired, take it to Apple.
i already asked them about this issue, but they asked me to directly go to apple store for further action
Apple Authorized Service Providers generally do not offer instant exchange for iPhone replacement model. Apple Retail Stores will offer instant exchange, if models are available.
Are they just gonna fix the part that’s having issues, or will they give me a new phone? I read that if it’s still within the 14-day period, you might be able to get a brand new one.
Where did you purchase the iPhone?
i brought under telco. since most of the store are out of the stock. should i directly go to the telco or apple store?
can you suggest me where should i go first?
iPhone 17 Pro Max charging port replacement time in Kuala Lumpur, Malaysia
