E-mail Confirmation didn't arrive - Shipping informations

I made a purchase on 23 October 2025 and haven't received the e-mail confirmation with the shipping informations. Does it take too much time to arrive?

iPhone 17

Posted on Oct 24, 2025 7:33 AM

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1 reply

Oct 24, 2025 8:00 AM in response to VictorBenja

You don't say what it was you purchased, but I presume it was some kind of hardware. I also don't know where you are, and policies may vary according to region. Refer to Shipping & Pickup - Shopping Help - Apple

Shipment Notification

If you chose to have an item

delivered, we'll send a shipment notification email when the item leaves

our warehouse. This email includes the carrier name, tracking number,

and a delivery date. You can click the tracking number to track your

package using Apple's online Order Status or enter the tracking number

on the carrier's website.

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E-mail Confirmation didn't arrive - Shipping informations

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