I used FedEx to return my phone to them, but it showed that it had been sent to the destination for 4 days, but Apple support still shows that the phone has not been received. What should I do?
[Edited by Moderator]
Original Title: fedex return
iPhone 17 Pro Max
If you have proof then talk to Apple. The people on this forum are just other customers like yourself.
For chat help with a USA Apple Account —>
https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.
If you have proof then talk to Apple. The people on this forum are just other customers like yourself.
For chat help with a USA Apple Account —>
https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198
This support article has various country telephone numbers for contacting Apple for support and service ➔ Contact Apple Support - Apple Support For some countries look under “Other” listing at the end of the list. Not every country has telephone support, and phone numbers may only work when calling from the same country.
The item is at the facility, but not yet logged into their system yet. It takes 10 to 14 days usually before it’s entered and marked as received.
FedEx return status discrepancy with Apple Support
