Lost iPhone 16 Pro Max with Find My turned off

Lost iPhone 16 Pro Max – Find My turned off, IMEI




Hello Apple Support Team,




I am writing to request your assistance regarding my lost iPhone 16 Pro Max




Here is what happened:


I was preparing to sell my phone, so I signed out of iCloud while I was at home and left the phone on my bed. Later, I noticed that my phone was missing. It might have been taken by either our housekeeper or my mother’s caregiver, but I’m not sure exactly who.




Currently, the device still appears under my Apple ID → Devices list, but since Find My was turned off, I can’t locate it via iCloud. I no longer have physical access to the device, and I’m very worried because I can’t track or secure it myself.




Could you please help me by locking this IMEI / device or marking it as lost in your system to prevent anyone else from using it? I can provide proof of purchase if required.




Thank you so much for your help and understanding.


Best regards,


[Edited by Moderator]

Original Title: lost

iPhone 16 Pro Max, iOS 18

Posted on Oct 28, 2025 8:24 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2025 8:31 AM

Hello~ We can’t lock anything as we are your fellow forum members and Apple doesn’t get involved in these situations. One word of advice …please don’t post personal information here as everyone on this site can see it. The only thing you can do is click on below and go through the information found there…


If your iPhone or iPad was stolen - Apple Support



Contact your carrier at this point.


~Katana-San~

2 replies
Question marked as Top-ranking reply

Oct 28, 2025 8:31 AM in response to tsatsral161

Hello~ We can’t lock anything as we are your fellow forum members and Apple doesn’t get involved in these situations. One word of advice …please don’t post personal information here as everyone on this site can see it. The only thing you can do is click on below and go through the information found there…


If your iPhone or iPad was stolen - Apple Support



Contact your carrier at this point.


~Katana-San~

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Lost iPhone 16 Pro Max with Find My turned off

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