Apple mouse 2 doesn't work Horizontally
Hello, Out of sudden, My apple mouse two(version: 3.1.1 ) Vertically works fine but Horizontally It is not working, How can fix the issue? Is the Harware issue (Axiles sensors)?
MacBook Pro 13″, macOS 26.0
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Hello, Out of sudden, My apple mouse two(version: 3.1.1 ) Vertically works fine but Horizontally It is not working, How can fix the issue? Is the Harware issue (Axiles sensors)?
MacBook Pro 13″, macOS 26.0
Did you check the opening of the mouse, where the sensors are located? If there is lint or dust inside, the mouse pointer will get stuck.
If this is not the case, try to unpair the mouse by removing it from the list of Bluetooth devices on your Mac and pair it again after that.
Thanks for your reply,
yes I cleaned the sensors, I repaired to other devices also (macbook and windows) still the problem same, but when I use white sheet trackpad, it works better on it, but still doesn’t work smooth and perfectly
I'm using a black mousepad and my Apple Mouse 2 has no issue, unless my cat sat on it and I have to remove fine hair from the surface.
Apple mouse 2 doesn't work Horizontally