I’ve been communicating with Apple supportvia Apple support app and I got suspicious coz they asked me to take picture from my Apple ID details, and I noticed once I sent him the picture they directly have access to my files, now they called me from this number ********** Cork.co Ireland???
[Edited by Moderator]
Apple does have a center in Cork but it is also not all that difficult to fake a calling location. On the other hand, if you were using Apple's official support app then it should only have gone to Apple itself.
They should never ask to see your password.
If you are still concerned, read this document if you think your Apple Account has been compromised. --> If you think your Apple Account has been compromised - Apple Support
For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> Checklist 1: Limit device and account access - Apple Support
For iOS 16 or later see how Safety Check on iPhone works to keep you safe. Safety Check for an iPhone with iOS 16 or later - Apple Support
Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple Account device list to find where you’re signed in - Apple Support
Related materials:
Personal Safety User Guide
Personal Safety User Guide - Apple Support
> open the Table of Contents and review the articles
A document with general information about security and your Apple ID --> Security and your Apple Account - Apple Support
Contact Apple for help with Apple ID account security. This page provides country-specific Apple Support contact information ➞ Contact Apple Support - Apple Support
Communicating with Apple support
