Satellite function missing on new iPhone 16e

Hello everyone.i just bought the iPhone 16e and no trace of the satellite function


[Re-Titled by Moderator]

Original Title: Satellite

iPhone 16e, iOS 26

Posted on Oct 31, 2025 11:05 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 31, 2025 11:23 AM

Review the information provided in this Support Articles. You may not see some features when you currently have a WiFi/Cellular connections and support does vary by region, so it may help to know what region you are in and also the region your phone was intended for sale, which is identified by the model number found in Settings.


Some of those restrictions are noted in the Support Article:

  • Australia, Austria, Belgium, Canada, France, Germany, Ireland, Italy, Japan, Luxembourg, the Netherlands, New Zealand, Portugal, Spain, Switzerland, the U.K., and the U.S
  • You need to be in a place with no cellular and Wi-Fi coverage.
  • Availability in other regions is subject to regulation by government agencies, necessary approvals, and other market specific requirements. Apple is working to bring these capabilities to more regions as soon as possible.
  • International travelers who visit a country or region where Emergency SOS via satellite is available can use the feature while visiting, except if they bought their iPhone in certain countries or regions.
  • Satellite connectivity isn't offered on iPhone models purchased in Armenia, Belarus, China mainland, Kazakhstan, Kyrgyzstan, and Russia. For iPhone models purchased in Hong Kong and Macao, satellite connectivity is offered only on iPhone 16e and later.



2 replies
Question marked as Top-ranking reply

Oct 31, 2025 11:23 AM in response to Doris0503

Review the information provided in this Support Articles. You may not see some features when you currently have a WiFi/Cellular connections and support does vary by region, so it may help to know what region you are in and also the region your phone was intended for sale, which is identified by the model number found in Settings.


Some of those restrictions are noted in the Support Article:

  • Australia, Austria, Belgium, Canada, France, Germany, Ireland, Italy, Japan, Luxembourg, the Netherlands, New Zealand, Portugal, Spain, Switzerland, the U.K., and the U.S
  • You need to be in a place with no cellular and Wi-Fi coverage.
  • Availability in other regions is subject to regulation by government agencies, necessary approvals, and other market specific requirements. Apple is working to bring these capabilities to more regions as soon as possible.
  • International travelers who visit a country or region where Emergency SOS via satellite is available can use the feature while visiting, except if they bought their iPhone in certain countries or regions.
  • Satellite connectivity isn't offered on iPhone models purchased in Armenia, Belarus, China mainland, Kazakhstan, Kyrgyzstan, and Russia. For iPhone models purchased in Hong Kong and Macao, satellite connectivity is offered only on iPhone 16e and later.



Oct 31, 2025 11:18 AM in response to Doris0503

Please note that the Satellite feature is only available in these countries. If you are not there, the feature will not be available. Conversely, if you visit one of the countries below, the satellite feature will be available as long as you are in the country.


  • Australia
  • Austria
  • Belgium
  • Canada
  • France
  • Germany
  • Ireland
  • Italy
  • Japan
  • Luxembourg
  • The Netherlands
  • New Zealand
  • Portugal
  • Spain
  • Switzerland
  • United Kingdom
  • United States


You can find more useful information here:

Connect to a satellite with your iPhone - Apple Support


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Satellite function missing on new iPhone 16e

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.