Cliffdukes9452 wrote:
Always make that your Apple ID has not been deleted and another one put in its place without you knowing take it from me. I could cry just thinking about it. Every account ransacked mass deletions and no help from nobody for three years. I was compromised without knowing and when I asked Apple for the email address attached to the false Apple ID they told me they can’t give me that because it violates privacy policy…
This is a user-to-user forum. The people that work for Apple may or may not read postings around here, and they only very seldom reply.
What information related to securing your account have you received and implemented in the past three years, and what happened? Without that background, you will likely get the same security suggestions already received, considered, and implemented.
Creating a new account with a matching email address requires the original account and email be completely compromised, and the account moved aside or deleted. The newly-created account is no longer yours, as well. If your account was deleted, it was deleted and there’s little further to discuss. You won’t get information from Apple on that new account.
If the existing account was taken over and as would be more likely, then the account was compromised, and the account is very likely no longer yours. Losing control of an Apple Account is a mess unfortunately, and it usually means creating, moving to, and securing a new Apple Account.
It’s also trivial to spoof sending email addresses, which is a technique that spammers also use. The existing original account still exists and is accessible (by you), and an email sender can set the same email address as the sending email address. This particular case does not indicate a compromised Apple Account.
But what you are alleging here is fundamentally a legal question and not s technical one. Depending on local computer-security-related regulations, a discussion with legal representation or police might be most appropriate. That process can potentially investigate what is being alleged here, an investigation and information access thst won’t happen through your efforts to access an account you are apparently no longer the owner.
