The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.

You can continue to find trusted guidance and support on the official Apple Support site.

We want to thank the community members who have contributed their time and expertise to help others with their Apple products.

mrtnwnt Author

Level 1

4 points

Wanted to update apps but shown different email

hi guys, i wanted to update my apps at the appstore, but it shown different email and i dont know where that email come from, ill try to find it but it not shown anywhere

iPhone 13, iOS 18

Posted on Nov 2, 2025 3:11 AM

Top-ranking reply

Limnos

Community+ 2026

Level 10

462,761 points

Posted on Nov 2, 2025 3:56 AM

It is possible to have a different account specifically for media and purchases in Settings. Check the account entered there.

Another possibility is a different person who had access to the device downloaded the apps with their account. In that case, delete the problem apps and download them with your account. App data may be lost in this situation but you don't have any choice if you want to update the app.

View in context

Wanted to update apps but shown different email

Similar questions