I can't create an account using the email which was connected to appleid I removed 2 months ago
Hi there,
I've an issue with creating an account for my daughter. Around 2 months ago, I created an account for her (at September 6th) using an email kinakh.*****@gmail.com. After a few days of testing, I deleted it. After that, I received a code to access that Apple account until it's completely deleted. Approximately 3 weeks after (September 23rd), I received an SMS that the account had been completely removed.
Temporarily, I've granted her access to one of my OLD AppleID accounts, which I'm using for some work stuff. Now, after more than a month from receiving that her kinakh.*****@gmail.com Apple account was removed I decided to add her kinakh.*****@gmail.com on https://account.apple.com/account/manage but I'm getting this "Sorry, we can't handle your request, please try layer"
The same issue happens when I try to do the same on her phone.
Can someone help me?
BTW, I've already even tried to use that email (kinakh.*****@gmail.com) to create a new Apple ID account, but no luck. Reset the password for it also does not work.
Looks like that account is locked or smth on the Apple side.