How to remove MDM lock on a second-hand MacBook?

i bought a second hand macbook. but the MDM lock active. so i want to remove MDM lock



[Re-Titled by Moderator]

Original Title: remove MDM lock

MacBook Pro 15″, macOS 10.13

Posted on Nov 4, 2025 10:13 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2025 10:17 PM

Contact the company which set it. If they intended someone outside them to have the unit, they should have done this before sending it out; otherwise, it's their property, not yours.


Apple won't remove someone else's MDM lock.


(261815)

5 replies

Nov 6, 2025 12:49 PM in response to himnsh

himnsh wrote:

i bought a second hand macbook. but the MDM lock active. so i want to remove MDM lock


[Re-Titled by Moderator]
Original Title: remove MDM lock


I would return it and get your money back.


There are some basics in buying or selling a used mac... this was obviously not done by the previous owner

What to do before you sell, give away, trade in, or recycle ...


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to remove MDM lock on a second-hand MacBook?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.