Bluetooth not finding my Garmin device

I have a Garmin Edge 840 and my iPhone 12 refuses to connect to it via Bluetooth.

Also, when I connect the device via USB it will not appear in the Finder.

I appreciate responses may state this is a Garmin device issue but their Forum has not provided a solution.

I have a MacBook Pro with OS 26.

iPhone is iOS 17.7.1

I have restarted over and over but no joy so I am writing to ask if others are having issues with Bluetooth and device connectivity with new OS 26.

iPhone 12 mini, iOS 17

Posted on Nov 5, 2025 5:25 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 6, 2025 8:12 AM

I suggest trying all of the following to see if anything can help resolve this issue. Of course, if any one item resolves it, you can skip the others:


  • Forget all pairings: On your iPhone, go to SettingsBluetooth, tap the ⓘ next to the Edge 840 (if it’s listed), and choose Forget This Device. Do the same on the Garmin (Menu → Sensors → Phone → Forget Phone).
    • Reset Garmin Bluetooth: Power off the Edge, then hold the bottom right button while powering it back on until you see a “Clearing Pairings” message.
    • Re-pair cleanly: Reopen the Garmin Connect app, make sure Bluetooth is enabled on the iPhone, and add the device again through the app (not through iOS Settings).


  • Manually reset trust settings: On your Mac, open System SettingsPrivacy & SecurityLocation Services.
    • Scroll down and toggle Location Services off, wait a few seconds, and then turn it back on.
    • Then go to System SettingsGeneralPrivacy & SecurityBluetooth, and remove the Garmin Connect app if it appears listed, then re-grant permission the next time you open the app.
    • Restart both Mac and Garmin before trying the pairing again in Garmin Express or Garmin Connect.


  • Firmware check: Open Garmin Express and update the Edge’s firmware if prompted — Garmin’s last updates addressed USB enumeration issues with recent macOS builds.


If, after all that, Bluetooth still refuses to pair, temporarily disable Bluetooth LE Privacy in iOS (SettingsPrivacyBluetooth) and retry. A few users have also reported success toggling Airplane Mode on the Garmin for 10 seconds before retrying the connection.


Last, but not least, there is a bit of a "brute force" method you can consider trying ...

  • Open FinderGoGo to Folder, and enter: ~/Library/Preferences/
  • Locate and delete these two files if present:
    • com.apple.Bluetooth.plist
    • com.apple.Bluetooth.plist.lockfile
  • Then, restart your Mac. macOS will rebuild those files fresh on reboot. This clears all pairings and forces the Bluetooth hardware to reinitialize — the functional equivalent of the old “Reset the Bluetooth Module.”
2 replies
Question marked as Top-ranking reply

Nov 6, 2025 8:12 AM in response to Michael Vallance

I suggest trying all of the following to see if anything can help resolve this issue. Of course, if any one item resolves it, you can skip the others:


  • Forget all pairings: On your iPhone, go to SettingsBluetooth, tap the ⓘ next to the Edge 840 (if it’s listed), and choose Forget This Device. Do the same on the Garmin (Menu → Sensors → Phone → Forget Phone).
    • Reset Garmin Bluetooth: Power off the Edge, then hold the bottom right button while powering it back on until you see a “Clearing Pairings” message.
    • Re-pair cleanly: Reopen the Garmin Connect app, make sure Bluetooth is enabled on the iPhone, and add the device again through the app (not through iOS Settings).


  • Manually reset trust settings: On your Mac, open System SettingsPrivacy & SecurityLocation Services.
    • Scroll down and toggle Location Services off, wait a few seconds, and then turn it back on.
    • Then go to System SettingsGeneralPrivacy & SecurityBluetooth, and remove the Garmin Connect app if it appears listed, then re-grant permission the next time you open the app.
    • Restart both Mac and Garmin before trying the pairing again in Garmin Express or Garmin Connect.


  • Firmware check: Open Garmin Express and update the Edge’s firmware if prompted — Garmin’s last updates addressed USB enumeration issues with recent macOS builds.


If, after all that, Bluetooth still refuses to pair, temporarily disable Bluetooth LE Privacy in iOS (SettingsPrivacyBluetooth) and retry. A few users have also reported success toggling Airplane Mode on the Garmin for 10 seconds before retrying the connection.


Last, but not least, there is a bit of a "brute force" method you can consider trying ...

  • Open FinderGoGo to Folder, and enter: ~/Library/Preferences/
  • Locate and delete these two files if present:
    • com.apple.Bluetooth.plist
    • com.apple.Bluetooth.plist.lockfile
  • Then, restart your Mac. macOS will rebuild those files fresh on reboot. This clears all pairings and forces the Bluetooth hardware to reinitialize — the functional equivalent of the old “Reset the Bluetooth Module.”

Nov 6, 2025 5:07 PM in response to Tesserax

Thank you so much for such a comprehensive reply.

I am now synched. What worked? Well, I went through your suggestions and finally used your "brute force" suggestion. Although the Garmin device did not appear on my Mac (Bluetooth - Nearby Devices), oddly my iPhone started to synch immediately when I opened up the Connect app on the iPhone. The Edge 840 now appears in Bluetooth - My Devices on my iPhone.

I am now ready to ride again with the confidence that my efforts will be recorded and synched to Garmin Connect and Strava.

Thank you once again :-)

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Bluetooth not finding my Garmin device

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