Face ID stopped working and true deprth sensor dead!!!

I just updated the IOS (automatic) update and that’s it. RIP TO DEPTH SENSOR. Tried everything- resetting the settings, resetting the whole iPhone- YouTube recommendations, and finally diagnostic showed the Face ID sensor have issues. Previously it was working absolutely fine. This is soooo unfair APPLE!!!

iPhone 13 Pro Max, iOS 26

Posted on Nov 5, 2025 11:11 PM

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Question marked as Top-ranking reply

Posted on Nov 5, 2025 11:37 PM

we are not apple


these forums are user helping other users like yourself, it's sort of going to a

physical apple store and asking other customers their advice


sooner or later no matter what all electric component dies, this is why there is a thing called warrenty

Legal - Hardware Warranties - Apple


about repair

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


or you can reach out to apples support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple

1 reply
Question marked as Top-ranking reply

Nov 5, 2025 11:37 PM in response to alen119

we are not apple


these forums are user helping other users like yourself, it's sort of going to a

physical apple store and asking other customers their advice


sooner or later no matter what all electric component dies, this is why there is a thing called warrenty

Legal - Hardware Warranties - Apple


about repair

If Face ID isn't working on your iPhone or iPad Pro - Apple Support


or you can reach out to apples support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple

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Face ID stopped working and true deprth sensor dead!!!

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