Failing to receive OTP

Hello,


I’m in Tanzania using Tigo network (+255). Since around 28 October 2025, Apple ID verification codes fail with the message “Verification codes can’t be sent to this phone number at this time.”


This coincides with TCRA’s new enforcement on SMS Sender ID registration. Please confirm if Apple’s SMS route to Tanzania is registered under the new TCRA Sender ID rules, and when support for Tanzanian carriers will resume.


Thank you.

Posted on Nov 8, 2025 11:30 AM

Reply

Similar questions

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Failing to receive OTP

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.