Unable to recover iPhone 14 Pro Max after restarting

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Level 1

4 points

Unable to recover iPhone 14 Pro Max after restarting

Charged my phone last night and when I went to use it this morning, I received a message that my phone is unable to be recovered. I have restarted using the restart prompt (button) and hard restarted and get the same error message on my iPhone 14 Pro Max. When prompted to enter my passcode, I enter my code and the error restart loop continues. I am unable to find my phone in the Find My app from my computer to attempt the recovery process. I am unsure if an update ran last night which may be causing the issue.

[Re-Titled by Moderator]

Original Title: Unable to recover iPhone

iPhone 14 Pro Max

Posted on Nov 10, 2025 5:59 AM

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Answer 1

Bob Timmons

Level 10

188,836 points

Nov 10, 2025 6:19 AM in response to 14DNB

I have restarted using the restart prompt (button) and hard restarted

Not sure what you mean when you say that you have "hard restarted". Was this a Forced Restart?

Force restart iPhoneApple Support Official Apple Support › guide › iphone › ios

This is worth a try if you not already tried this a few times.

I am unable to find my phone in the Find My app from my computer to attempt the recovery process.

The Find My app would not be used to try to Restore the iPhone. Did you mean to say that when you connect your iPhone to your Mac and open Finder (the "smiley face icon on the dock) that the phone does not appear in the left panel of the Finder window?

If that is the case, can you try using another cable to connect your iPhone to the Mac?

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Unable to recover iPhone 14 Pro Max after restarting

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