iPhone 17 pro max not charging

Why is my iPhone 17 pro max not charging ? It charges wirelessly but not with original iPhone power cord

iPhone 17 Pro Max, iOS 26

Posted on Nov 15, 2025 9:37 AM

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Question marked as Top-ranking reply

Posted on Jan 30, 2026 1:00 AM

Follow these steps and try again after each step:

  1. Plug your device into one of these power sources:
    • Computer
    • Power accessory
    • Wall power socket
  1. Restart your iPhone or restart your iPod touch.
  2. Check your charging cable and USB adapter for signs of damage, such as breakage or bent prongs. Don't use damaged accessories.

  3. Use a wall power socket and check for firm connections between your charging cable, USB wall adapter and wall socket or AC power cable, or try a different socket.
  4. Remove any debris from the charging port on the bottom of your device, then plug your charging cable firmly into your device.

  5. Let your device charge for half an hour.
  6. If your device still won’t power on or if the screen displays a battery icon, force restart your device:
    • iPhone 8 or later and iPhone SE (2nd generation and later): press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus and iPod touch (7th generation): press and hold both the side (or top) button and the volume down button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation) and iPod touch (6th generation) or earlier: press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half an hour.

If your device still won't power on or charge, you may need a service. Get a service


If your iPhone or iPod touch won't charge - Apple Support (IN)


19 replies
Question marked as Top-ranking reply

Jan 30, 2026 1:00 AM in response to Carlos_Vargas2509

Follow these steps and try again after each step:

  1. Plug your device into one of these power sources:
    • Computer
    • Power accessory
    • Wall power socket
  1. Restart your iPhone or restart your iPod touch.
  2. Check your charging cable and USB adapter for signs of damage, such as breakage or bent prongs. Don't use damaged accessories.

  3. Use a wall power socket and check for firm connections between your charging cable, USB wall adapter and wall socket or AC power cable, or try a different socket.
  4. Remove any debris from the charging port on the bottom of your device, then plug your charging cable firmly into your device.

  5. Let your device charge for half an hour.
  6. If your device still won’t power on or if the screen displays a battery icon, force restart your device:
    • iPhone 8 or later and iPhone SE (2nd generation and later): press and quickly release the volume up button. Press and quickly release the volume down button. Press and hold the side button until the Apple logo appears.
    • iPhone 7, iPhone 7 Plus and iPod touch (7th generation): press and hold both the side (or top) button and the volume down button until the Apple logo appears.
    • iPhone 6s or earlier, iPhone SE (1st generation) and iPod touch (6th generation) or earlier: press and hold both the side (or top) button and the Home button until the Apple logo appears.
  1. Let your device charge for another half an hour.

If your device still won't power on or charge, you may need a service. Get a service


If your iPhone or iPod touch won't charge - Apple Support (IN)


Jan 6, 2026 6:18 PM in response to Carts2204

Have you tried a forced restart:

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).



The operative word here is QUICKLY for the first two buttons, then a long hold for the SIDE button; and try it a couple of times, the timing is a little tricky. If done correctly this will always work unless the phone has a hardware problem. 

iPhone 17 pro max not charging

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