Continuing to be charged despite cancelling subscription

Hi, I cancelled a subscription in May 2025 but have continued to be charged monthly for this. I tried to cancel direct with the supplier but as it is via Apple they can't do this. I can't request a refund as it doesn't appear as a current subscription.

It shows as cancelled on the Apple subscriptions since May. How do I go about cancelling these monthly charges? and getting a refund for the money paid since May?

iPhone 13 Pro Max, iOS 18

Posted on Nov 16, 2025 3:27 PM

Reply
1 reply

Nov 16, 2025 6:45 PM in response to tui194

Refer to this page for Apple Support for different countries ➔

Choose your country or region - Official Apple Support

Select your country (if you do not see your country, also look for "other" in regions; e.g., "Other Africa"), then "Choose a product". Click the "show" item under each category for more selections. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


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Continuing to be charged despite cancelling subscription

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