iPhone был взломан

Аккаунт iCloud моего сына был взломан, и его iPhone был выгнан в режим украденного. Как мы можем восстановить доступ? У нас есть все квитанции и коробка!

iPhone 13 Pro Max, iOS 18

Posted on Nov 16, 2025 10:15 PM

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Ingo2711

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Posted on Nov 17, 2025 1:06 AM

If you have proof of purchase, contact the official Apple Support, they can disable the Activation Lock for you.

Have a look at the related article, explaining all the steps needed:

Additional Support - Activation Lock

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Ingo2711

Community+ 2026

Level 10

80,919 points

Nov 17, 2025 1:06 AM in response to Gulnura82

If you have proof of purchase, contact the official Apple Support, they can disable the Activation Lock for you.

Have a look at the related article, explaining all the steps needed:

Additional Support - Activation Lock

Nov 17, 2025 6:27 AM in response to Gulnura82

My son's iCloud account was hacked and his iPhone was set to stolen mode

Read the requirements and steps for an Activation Lock support request at: https://al-support.apple.com/#/additional-support I do not know how well your post has translated. If you mean Lost Mode has been set, Apple will not reset the device. Unfortunately you are looking at purchasing a replacement.

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iPhone был взломан