Cannot activate iMessage and FaceTime
imessage and facetime is not activated on 17 promax
I can’t activate iMessage and FaceTime service on my new iPhone rather via phone number or email.
Please advise
iPhone 13 Pro Max
User profile for user:
Community User
First. Check if your iPhone is connected to your carrier. Also make sure you are connected to WiFi.
Go to:
Settings > Apps > Messages > disable iMessages
Then go to:
Settings > Apps > FaceTime > disable FaceTime
Now you need to turn off your iPhone completely. Wait a while, and turn your iPhone back on. If your SIM card or eSIM is protected with a PIN code, remember to enter it. Also check that you are connected to WiFi.
Now go back to the Messages, and FaceTime menu and enable iMessages and FaceTime respectively.
You can find more useful information here:
If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support