Outgoing iPhone calls are being redirected
When I make outgoing calls to friends and family my phone works fine. When I make calls to certain businesses, sometimes my calls are redirected to people (usually with accents - not always) that are posing as the business that I am calling. If I look at my recent call list while talking to them, it shows an unknown number above the number that I actually dialed. It seems they pose to collect whatever information they can. It sometimes happens while I am on hold and once after speaking to the person (not for a financial transaction) the person reconnected me to the original hold que for me to get help w my device but it never goes smoothly like a normal call. Please help. The first time it occurred my bank was able to confirm a call was diverted in the first split second of the connection but I took my phone to the Apple Store and the carrier and they say it is fine. It keeps happening.WHAT CAN I DO?
iPhone 15 Pro, iOS 18