Side volume buttons don’t work
since the 26.1 update I can’t control volume with the side buttons when watching videos or podcasts.
when I hold either volume button the phone goes to the emergency screen where I have to hit cancel and then unlock my phone again.
Any info on how to fix this?
Do you have a case on your phone? If so, remove it and test again.
Your phone is registering a side button press while you are changing the volume. If you are not doing that inadvertently, and there is not a case on the phone pressing it, then schedule service at Apple.
Genius Bar Reservation and Apple Support Options - Apple
You can turn off the Side/Volume button activation of Emergency SOS at Settings > Emergency SOS > Call with Hold and Release, but that would be more of a workaround and not a resolution to another problem that needs to be solved.
Do you have a case on your phone? If so, remove it and test again.
Your phone is registering a side button press while you are changing the volume. If you are not doing that inadvertently, and there is not a case on the phone pressing it, then schedule service at Apple.
Genius Bar Reservation and Apple Support Options - Apple
You can turn off the Side/Volume button activation of Emergency SOS at Settings > Emergency SOS > Call with Hold and Release, but that would be more of a workaround and not a resolution to another problem that needs to be solved.
Side volume buttons don’t work since 26.1 update
