Damaged phone , cant turn on to delete

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HERCAMMER Author

Level 1

4 points

Damaged phone , cant turn on to delete

i phone 15 pro almost broken in half , wont turn on ,i wish to delete so i can return it to Apple Care .

any other way to wipe the memory on it ?

iPhone 15 Pro Max, iOS 18

Posted on Nov 25, 2025 7:52 AM

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Answer 1

Nov 25, 2025 7:59 AM in response to HERCAMMER

If it is that damaged then you can't erase it from the device itself. On the remote chance it could be working inside you can try a remote erase, otherwise I would just figure if you cannot get access to it then nobody else can.

Erase a device in Find Devices on iCloud.com - Apple Support

Prepare your iPhone or iPad for service - Apple Support

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Answer 2

Bob Timmons

Level 10

193,552 points

Nov 25, 2025 8:02 AM in response to HERCAMMER

Log on to www.icloud.com/find from another browser and see if the phone appears. (it will be a miracle if it does).

If it appears, you can erase the phone that way.

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Damaged phone , cant turn on to delete

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