iPhone 14 microphone not capturing sound in specific apps

My iPhone 14 microphone is not working properly.


WHAT IS NOT WORKING:

Sound captured is either muffled or not heard at all

  1. When talking on a phone call people can’t hear me
  2. Recording voice memos
  3. Facebook Messenger app isn’t recording audio in the app
  4. “Hey Siri” is not picking up my voice


WHAT IS WORKING:

  • Videos I record using both the front or back camera will capture sound and audio perfectly
  • Audio I record inside imessages app is captured perfectly
  • Voice Dictation using the keyboard icon captures the input just fine & transcribes normally
  1. Phone calls work when I plug in headphones to use that mic & when using my cars Bluetooth



WHAT I HAVE CHECKED TO FIX

  • Microphone settings in privacy

» All apps have permission

  • Tested Controls

» Silent Mode Off and On

» Muted and Unmuted

  • “Hey Siri” is turned on


iPhone 14, iOS 18

Posted on Nov 25, 2025 6:43 PM

Reply
1 reply

Nov 26, 2025 1:58 AM in response to JCGirl

Did you also try to force restart your iPhone?

Force restart iPhone - Apple Support


Is there a case around your iPhone, covering the microphone at the bottom of the iPhone, near the charging port?

Did you make sure that the openings of the microphone or cover are free of any debris or lint?


I had a similar issue with an iPhone from a family member, they had a case a round the device and the openings for the microphone were completely clogged. I cleaned them and they had no more difficulties making phone calls or using the Voice memo app.


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iPhone 14 microphone not capturing sound in specific apps

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