iPhone 17 top earpiece not working during video playback

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Level 1

4 points

iPhone 17 top earpiece not working during video playback

i have an iphone 17 and the top earpiece that is on the screen doesnt work when I am watching videos, is this a fault or is this speaker is used for calls?

iPhone 17, iOS 26

Posted on Nov 27, 2025 3:54 PM

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Answer 1

SravanKrA

Level 10

434,980 points

Nov 28, 2025 4:10 AM in response to alexandros61

The call receiver at the top of the device is not used for video or music audio. Apple discontinued routing media through this component to prevent distortion or damage, and it is primarily designed for calls.

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Answer 2

Nov 28, 2025 6:00 AM in response to alexandros61

Your iPhone 17 is NOT defective.

The top earpiece speaker is mainly for calls and is not always used during video playback. Apple only enables stereo audio when volume, app type, and audio format allow it. Many apps use mono playback, so the top speaker remains silent. If your earpiece works during calls, your hardware is perfect.

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iPhone 17 top earpiece not working during video playback

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