Music in iTunes for Windows is grayed out and unplayable
I have installed itunes for windows on my computer. I can see all of my music but it is grayed out and I am unable to play them. How do I fix it?
Windows, Windows 10
Question marked as
Your music is not actually downloaded to the computer
Even if you see the songs, iTunes may only be showing placeholders from your library — with no actual audio files.
Fix:
- In iTunes, click View → Only Downloaded Music
- → If nothing appears, the songs are NOT on the computer.
- Click the cloud icons next to each album or song to download them