How come I get a message: Trusted devices list is not available when I try to sign back into my icloud account? How do I add a trusted device when I already see my “trusted” device under>Sign in and Security>Two Factor Authentication>Verify Using I see my device is listed? Please help I’ve been locked out for 4 days now—
iPhone 15 Plus, iOS 26
Hi Justyne16,
welcome to this Apple (user-to-user) Community!
Re: "Trusted Device for icloud account How come I get a message: Trusted devices list is not available
when I try to sign back into my icloud account?
Wondering whether the phone number for your trusted device is available, or not, in your Apple Account ?
Your Apple Account is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services.
if you need to add the phone number to receive verification codes::
Apple support's online article (link below) may help,
About trusted phone numbers and trusted devices for Apple Account - Apple Support
Eg says:
Add or change your trusted phone numbers
Below the list of devices and phone numbers, tap Add a Trusted Phone Number.
In the Trusted Phone Number section, you can add and remove phone numbers.
There's much more info. if needed, in that linked article above.
Eg: You can scroll down to see what to do: :
"If you don’t have access to your trusted devices or trusted phone numbers"
_____________________________________
Re: " ... I’ve been locked out for 4 days now"
Locked out of iCloud, or your Apple Account ?
See what to do: If you can't connect or sign in to iCloud - Apple Support
or
If your Apple Account is locked, not active, or disabled - Apple Support
________
If needed: How to: Get a verification code and sign in with two-factor authentication - Apple Support
___________________
There's also an iCloud Support website (info. / support / contact options etc.)
(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their webpage (link below):
Hi Justyne16,
welcome to this Apple (user-to-user) Community!
Re: "Trusted Device for icloud account How come I get a message: Trusted devices list is not available
when I try to sign back into my icloud account?
Wondering whether the phone number for your trusted device is available, or not, in your Apple Account ?
Your Apple Account is the account you use to access Apple services like the App Store, Apple Music, iCloud, iMessage, FaceTime, and more. It includes the email address and password you use to sign in as well as the contact, payment, and security details you use across Apple services.
if you need to add the phone number to receive verification codes::
Apple support's online article (link below) may help,
About trusted phone numbers and trusted devices for Apple Account - Apple Support
Eg says:
Add or change your trusted phone numbers
Below the list of devices and phone numbers, tap Add a Trusted Phone Number.
In the Trusted Phone Number section, you can add and remove phone numbers.
There's much more info. if needed, in that linked article above.
Eg: You can scroll down to see what to do: :
"If you don’t have access to your trusted devices or trusted phone numbers"
_____________________________________
Re: " ... I’ve been locked out for 4 days now"
Locked out of iCloud, or your Apple Account ?
See what to do: If you can't connect or sign in to iCloud - Apple Support
or
If your Apple Account is locked, not active, or disabled - Apple Support
________
If needed: How to: Get a verification code and sign in with two-factor authentication - Apple Support
___________________
There's also an iCloud Support website (info. / support / contact options etc.)
(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their webpage (link below):
Trusted Device for icloud account
