AirTags won't connect after iPhone change

I couldn't connect my airtags after I changed my iPhone.


How that would be possible?

they were removed from the old phone, and I already removed their battery and retried!


Thanks

iPhone 17 Pro, iOS 26

Posted on Dec 1, 2025 1:07 PM

Reply
5 replies

Dec 2, 2025 1:02 PM in response to drchaosamir

Thanks for the update — I did some digging, and it looks like your AirTags may be stuck in a state where they weren’t fully released from Apple’s servers during the phone change and account transfers. When this happens, the AirTag thinks it’s still linked to a previous iPhone or Apple Account, even though it doesn’t show up on your devices anymore.


The good news is that this can usually be fixed with a full reset. When you have a moment, please try the following steps:

  1. On your new iPhone, open Find MyItems and confirm the AirTag isn’t listed. If you see it there, tap it and choose Remove Item.
  2. Fully reset each of your tags. Open the AirTag by pressing and twisting the back. Remove the battery. Put the battery back in and press until you hear a chime. Remove the battery again. Repeat the “insert battery + press until chime” five total times. After the fifth chime, close the AirTag.
  3. Reset your iPhone’s Bluetooth and network settings by going to: Settings > General > Transfer or Reset > Reset Reset Network Settings.
  4. Try pairing again.


Finally, if one of the AirTags was previously used with your spouse’s Apple Account, It may still be tied to that account. If so, they’ll need to remove it from their Find My as well.

Dec 2, 2025 11:54 AM in response to Tesserax

A) yes I'm having the same apple-id

B) for the first AirTag, I removed from my account, set it up for my wife, then did the reverse, now having issue not recognizing it on my new iPhone.


B) For two of them, I safely removed them from my account, reset my iPhone and having the same issues\ symptoms with my new iPhone.


I don't know how to return them back to my account :(

AirTags won't connect after iPhone change

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