Apple Card locked after paying off

If Apple suspected unusual activity, they may have locked the card for security.

Paying the balance does not automatically remove a security lock.

If your card was locked because a payment was missed or returned, paying the overdue balance doesn’t unlock it instantly.

It may take:

• A few minutes to a few hours, or
• A manual review by the issuer.

If you just paid the card off today, the system may still show the card as locked until the payment fully processes (can take 1–3 business days depending on your bank).

Sometimes Apple Card accounts get locked until you:

• Submit verification documents
• Confirm personal info in Wallet → Apple Card → Card Details → Verify Identity

If any payment was returned (even if you later paid the balance), the issuer may require action before unlocking.

Please contact an Apple Card Specialist at Goldman Sachs Bank. GS locked your account and they’ll be able to assist in unlocking or explaining why it’s locked.

• CONTACTING — Goldman Sachs Bank 

• Using Messages; chat with an Apple Card specialist

• Call toll-free at 877-255-5923

• Write to: Goldman Sachs Bank, Lockbox 6112, P.O. Box 7247, Philadelphia, PA 19170-6112.

• https://www.goldmansachs.com/terms-and-conditions/Apple-Card-Customer-Agreement.pdf