Cannot scan document in Notes on iPhone 12

I cannot scan a document in Notes on my iPhone 12 in ios 26.1. No camera, paperclip, or other symbols when open new note. Everything is updated and I do not have a VPN profile. Only the Keyboard opens. I don't know if it worked previously as I never tried it before. How can I fix it?

This is what you see when you open a new note.

iPhone 12, iOS 26

Posted on Dec 4, 2025 5:08 PM

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Question marked as Top-ranking reply

Posted on Dec 4, 2025 5:55 PM

You only see the toolbar (with the camera...) for notes created in the iCloud or "On My iPhone" locations. You won;t see it for notes created in other services like Google etc.


So tap the "<" icon (top left) repeatedly to go back to the Locations screen and go to either the iCloud or "On My iPhone" to create a new note.

2 replies
Question marked as Top-ranking reply

Dec 4, 2025 5:55 PM in response to LovesOtters

You only see the toolbar (with the camera...) for notes created in the iCloud or "On My iPhone" locations. You won;t see it for notes created in other services like Google etc.


So tap the "<" icon (top left) repeatedly to go back to the Locations screen and go to either the iCloud or "On My iPhone" to create a new note.

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Cannot scan document in Notes on iPhone 12

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