The app I bought in-game items from is no longer available in my region and won’t load. I requested a refund for all purchases made from Nov 3 to Dec 5, but it was denied. Is there any way to get a refund in this situation?
iPhone 14 Pro Max
Go to:
https://getsupport.apple.com →
Billing & Subscriptions → Request a Refund → Chat or Call Apple Support
Important:
You must clearly explain:
“The app is no longer available in my region and cannot load or deliver the purchased content. The in-app purchases are unusable and inaccessible.”
Apple support agents have the ability to override automated denials if:
Be polite and brief. Human review has a much higher success rate.
Thank you for the suggestion. I’ve tried this on my iPhone using Safari and Google to navigate the link, but there is still no option to chat or call Apple Support. It only directs me to reportaproblem.apple.com, and I can’t find any way to contact support directly via chat or email.
I first requested a refund on Dec 4, but it was denied. I requested again, explaining that the app is no longer available in my region and the in-app purchases are unusable, but the refund was denied again and marked as final. I’m not sure what options I have now to get a refund.
Refund for In-Game Purchases in an Unavailable App?
