How do I fix the TrueDepth camera on my iPhone?

Please how can I fix my TrueDepth camera on my iPhone


[Re-Titled by Moderator]

Original Title: TrueDepth problem

iPhone 12, iOS 26

Posted on Dec 6, 2025 10:55 AM

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Question marked as Top-ranking reply

Posted on Dec 6, 2025 11:05 AM

This Apple Support article is specific to seeing an ‘issue’ or 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair and Service - Apple Support


2 replies
Question marked as Top-ranking reply

Dec 6, 2025 11:05 AM in response to Thugga4k5

This Apple Support article is specific to seeing an ‘issue’ or 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support

Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair and Service - Apple Support


How do I fix the TrueDepth camera on my iPhone?

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