I cancelled my Apple TV subscription in July this year. Now I am being receiving receipts for monthly billing again. The subscription shows as inactive / canceled, meaning I cannot cancel (again!) or request a refund. None of my family are using it. When any of us log in to AppleTV, we are prompted to restart the subscription.
Do the receipts say it’s for an Apple TV subscription?
see: Request a refund for apps or content that you bought from Apple - Apple Support
Or Contact - Official Apple Support for assistance
You can talk to an Apple Advisor by calling the Apple Support phone number for your country or region.
Find the number for your location
I think it’s best you call them . If not in N America use the link I posted above to find the number for your country, if in N America you can call 1-800-MY-APPLE.Have your Apple ID and Order ID’s ready. They should be able to look it up for you
Yes. It’s very strange.
Receiving monthly bills for cancelled Apple TV subscription
