Show my caller ID not working - Spinning Wheel

I want to enable my caller ID but all I get is a spinning wheel. I already forced a restart on my iPhone and it still doesn’t work.


Can anyone help?

iPhone 14, iOS 18

Posted on Dec 9, 2025 8:29 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 9, 2025 11:55 PM

The ability to toggle Caller ID on or off for voice calls can be restricted by the carrier and may only be available to certain VIP customers. In many cases, this feature is only activated by the cellular service provider upon request, and they may require the user to be a VIP customer or meet specific eligibility criteria.


For this reason, issues with Caller ID functionality or toggling it on or off should be addressed with your cellular service provider, not the phone manufacturer, regardless of the device brand. If you are a VIP, your carrier will be able to enable the feature for you, allowing you to adjust the Caller ID settings as needed.




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you




1 reply
Question marked as Top-ranking reply

Dec 9, 2025 11:55 PM in response to MyriamDC

The ability to toggle Caller ID on or off for voice calls can be restricted by the carrier and may only be available to certain VIP customers. In many cases, this feature is only activated by the cellular service provider upon request, and they may require the user to be a VIP customer or meet specific eligibility criteria.


For this reason, issues with Caller ID functionality or toggling it on or off should be addressed with your cellular service provider, not the phone manufacturer, regardless of the device brand. If you are a VIP, your carrier will be able to enable the feature for you, allowing you to adjust the Caller ID settings as needed.




  1. Is this your corporate iPhone? Then please contact the system administrator of your corporate
  2. If it is your personal device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you




Show my caller ID not working - Spinning Wheel

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