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iTunes instead of Apple Cash load

Meant to put 100$ on apple cash card in mobile wallet but instead went to apple itunes card... how can i get a refund or have money transfered?

Posted on Dec 9, 2025 12:04 PM

Top-ranking reply

azaksalmarzur28

Level 4

2,358 points

Posted on Dec 11, 2025 12:34 AM

Money added to your Apple ID / iTunes / App Store balance is normally non-refundable and cannot be transferred to Apple Cash.

HOWEVER — if the load was accidental, Apple Support can reverse it one time as a courtesy, if the balance has not been used.

You must contact Apple directly; it cannot be fixed in Wallet or Settings.

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iTunes instead of Apple Cash load

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