Unable to cancel subscription; window not opening

I want canceled the subscription, but I can’t.

the window don opening .

iPad, iPadOS 17

Posted on Dec 10, 2025 2:17 PM

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Question marked as Top-ranking reply

Posted on Dec 10, 2025 10:50 PM

If the subscription window won’t open, you can cancel using Apple’s web subscription page at apps.apple.com/account/subscriptions or by going through App Store → profile → Subscriptions. Turning off Screen Time or signing out/back in also fixes the stuck window. If the subscription doesn’t appear, it may be billed outside Apple and must be canceled with the developer.

1 reply
Question marked as Top-ranking reply

Dec 10, 2025 10:50 PM in response to alona56

If the subscription window won’t open, you can cancel using Apple’s web subscription page at apps.apple.com/account/subscriptions or by going through App Store → profile → Subscriptions. Turning off Screen Time or signing out/back in also fixes the stuck window. If the subscription doesn’t appear, it may be billed outside Apple and must be canceled with the developer.

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Unable to cancel subscription; window not opening

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