iPhone 13 Pro back portrait and cinematic issues

I’m using an iPhone 13 Pro with an iOS version of 26.1 but I’m experiencing some issues with the back portrait and cinematic as well

iPhone 13 Pro, iOS 26

Posted on Dec 12, 2025 4:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 12, 2025 4:47 AM

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN)


Make an appointment at the Genius Bar to have it diagnosed.


Genius Bar Reservation and Apple Support Options - Apple


3 replies
Question marked as Top-ranking reply

Dec 12, 2025 4:47 AM in response to adonu212

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.


Force restart iPhone - Apple Support (IN)


Make an appointment at the Genius Bar to have it diagnosed.


Genius Bar Reservation and Apple Support Options - Apple


iPhone 13 Pro back portrait and cinematic issues

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