Photo's app on mac won't play my videos

In the Photo's app on my macbook pro M1, many of the videos now won't play. error (-1). I can't export them either. All files are stored on an external hard drive (SS) Restarted. Rebooted -rebuilt. Help! :-)

MacBook Pro 14″

Posted on Dec 14, 2025 9:54 PM

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Posted on Dec 15, 2025 8:20 AM

You didn't say what OS you are using for this.


Are these isolated video files, which Photos isn't designed to work with? Or are they in your Photos Library?


Are you saying that the Photos Library is on an external drive? To avoid damaging the Photos Library an external drive must be formatted in either APFS format or Mac OS Extended (Journaled) format. The drive must be connected directly to the Mac by cable, not networked, clouded, NASed, etc. Additionally, the drive can not have had Time Machine on it since it was formatted. There have been so many problems with using incompatible drives that the newest macOSs won't even allow a Library on a non-Mac formatted drive to open, since there is a chance of damaging the Photos database. See this:

Move your Photos library to save space on your Mac - Apple Support

If this drive is in a an incompatible format, stop running Photos with it immediately! A Photos Library can sit on an incompatible drive, but running it may corrupt the database.


Video codecs are really flaky, and they change without notice. The extension .mov doesn't always mean the same thing. You should try an app desinged for video, like the free VLC that comes close to working with everything. You may also be able to change the format of a video to one that other apps recognize.


Let us know…


12 replies
Question marked as Top-ranking reply

Dec 15, 2025 8:20 AM in response to sweetpeabillyboy

You didn't say what OS you are using for this.


Are these isolated video files, which Photos isn't designed to work with? Or are they in your Photos Library?


Are you saying that the Photos Library is on an external drive? To avoid damaging the Photos Library an external drive must be formatted in either APFS format or Mac OS Extended (Journaled) format. The drive must be connected directly to the Mac by cable, not networked, clouded, NASed, etc. Additionally, the drive can not have had Time Machine on it since it was formatted. There have been so many problems with using incompatible drives that the newest macOSs won't even allow a Library on a non-Mac formatted drive to open, since there is a chance of damaging the Photos database. See this:

Move your Photos library to save space on your Mac - Apple Support

If this drive is in a an incompatible format, stop running Photos with it immediately! A Photos Library can sit on an incompatible drive, but running it may corrupt the database.


Video codecs are really flaky, and they change without notice. The extension .mov doesn't always mean the same thing. You should try an app desinged for video, like the free VLC that comes close to working with everything. You may also be able to change the format of a video to one that other apps recognize.


Let us know…


Jan 17, 2026 7:19 AM in response to sweetpeabillyboy

The image capture dates are contained in the metadata that comes along with the picture files. File managers like Finder don't pay attention to that, but Image managers like Photos use the metadata for the dates it shows.


It may be that your recovery method stripped the metadata-- this is common for systems that try to maintain your privacy when you share pictures. If you can find the original picture files, then you can import them into Photos, and they should have the dates.


Another possibility is that the restoration process didn't go through a normal import routine and save the metadata to the database, so the database just didn't get the information.


You can check the pictures you have, if you want, by exporting some using "File>Export>Export Unmodified Originals." Then you can use the handy and free(!) ExifReader Tool app to read the metadata on those pictures. It looks like this:

You can see the File Date at the top, and the Create Date further down. So you should see if your Originals have that metadata intact.


I'm curious how you restored the pictures, and if they have the metadata…

Feb 20, 2026 7:51 AM in response to hafsa268

hafsa268 wrote: …I am facing similar issue, did you find any solution to this?

"Similar" doesn't mean the same, and so it's hard to know what to say. Perhaps you should open a new thread with your own situation. Be sure to include lots of details like those you find in this thread. For instance:

  • What model is your Mac?
  • What macOS does it use?
  • Have you re-started your Mac?
  • Have you re-started your Mac in Safe Mode? This bypasses certain potentially disruptive processes, and it often helps. Safe Mode is different for different computers, so see this: 

           Start up your Mac in safe mode - Apple Support 

  • Do you have more than one Photos Library?
  • Where does your Mac's Photos Library reside-- in the Pictures folder of your internal drive, or on an external drive? or on a network? on iCloud drive?
  • Are you using iCloud Photos to synchronize your devices? If so
  • …Do you have “Optimize Storage” checked in Photos’ Settings
  • …Do you see all your Mac’s Photos  pictures at iCloud.com?
  • …Have you checked to see if the Apple Account is really really the same on the Mac and at iCloud.com?
  • …Do you have more than 10% free storage on your iCloud account?
  • What is your storage on this Mac? At System Settings>General> Storage, my Mac says 745 GB of 1TBB used. What does yours say? Is your  free storage on your Mac less than 10%?
  • Can you enter Edit mode with your videos?
  • Can you export your videos?
  • Do you have a backup copy of your Photos Library?
  • Have you tried
  • Has this problem always existed, or did it just start? Can you think of anything that changed that might affect your device?


If some of this doesn't make sense to you, then tell us that…


Dec 15, 2025 7:32 PM in response to Richard.Taylor

Yep, tried to export unmodified etc but no luck. I think you may be on to something about the file possibly not being there as the original drive holding all of the Photos info died and I had to replace it and reload it from TimeMachine as my BackBlaze account doesn't do well with huge file transfers. Besides bringing it in to the Apple Store, any other ideas? Thanks!

Jan 19, 2026 11:04 AM in response to Richard.Taylor

Thanks Richard. I did export a photo but the dates are both new. I did download the terminal app but it's too complicated for me to use :-(. but I give myself an A for effort as I did open the terminal and I did paste in various paths with only cryptic replies from the computer. The 'Genius' at the Apple store, who was very knowledgeable and friendly created a new PHOTOS file and dragged in all of the folders and then dragged them in again to make sure that none were missing and then deleted the duplicates. I think i'm probably out of luck but hope spriongs eternal over here :-). Thanks! Bill

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Photo's app on mac won't play my videos

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