Correct Apple password not working!

I’ve reset my Apple password several times, but when I try to enter it, it says it’s incorrect. I can only access my account using passkey(like Face ID). How can I get my password to work again?


iPhone 14, iOS 26

Posted on Dec 15, 2025 3:18 PM

Reply
6 replies

Dec 18, 2025 3:53 PM in response to BrasilWill

Re: "Correct Apple password not working!"


Wondering whether or not you have installed the most recent iOS 26 update on your iPhone.

About iOS 26 Updates - Apple Support says: iOS 26.2 is the latest, and

"This update includes enhancements to Apple Music, Podcasts, and Games, as well as other features, bug fixes, and security updates for your iPhone".


You can check for updates in Setttings > General > Software updates.

Reminder: It is always wise to back-up your iPhone before updating the iOS version

__________________________________________________________________________________

Re: "I’ve reset my Apple password several times, but when I try to enter it, it says it’s incorrect".


If your iPhone is already up-to-date with iOS 26.2:

try re-starting your iPhone to update all the recent setting changes an to re-establish the connectiion.


Restarting often restores order if something is not working as expected.

________

If needed: Try logging-in to your Apple account online, to check or update the details there.

Sign in to your Apple Account on the web or in your device settings - Apple Support


How to: Get a verification code and sign in with two-factor authentication - Apple Support

Dec 19, 2025 7:16 PM in response to BrasilWill

Thanks for your reply. That is odd ... wondering if there is some small incorrect detail that needs correcting in your online Apple account details (eg: a space that shouldn't be in an email address or a new password that was not accepted, or didn't register etc.). The same details there are used for everything Apple: https://account.apple.com/

__________________________

Re: "I cannot be the only one".

Haven't heard of others with this situation ... yet, as Apple users, like yourself, we do not get to see the feedback sent to Apple. You might want to send feedback yourself, and if others do have a similar issue, we may see an update that addresses it. You could include a link to this discussion if you want. If there is a software bug, then the more feedback Apple receives on which hardware models, and software versions are affected, the more likely we will see an update that fixes it.

Dec 19, 2025 8:17 PM in response to BrasilWill

"Correct Apple password not working!: I’ve reset my Apple password several times, but when I try to enter it, it says it’s incorrect. I can only access my account using passkey(like Face ID). How can I get my password to work again?"

-------


How Exactly is it Not Working:

When you Enter the Password: Is it giving you an error message? Is the password not typing charters? You are able to log into these forms just fine. So, the password would be no different, given it is the same account. So, are you certain this is YOUR device, and none other's?


Correct Apple password not working!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.