сбой активации

Здравствуйте, я купил подержанный iPhone у друга, и, казалось бы, всё прошло хорошо. Я сбросил настройки iCloud и решил сбросить данные на телефоне, но когда я попытался настроить телефон после сброса, возникла ошибка «не удалось активировать». Что мне делать?

iPhone 11

Posted on Dec 16, 2025 11:38 AM

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Dec 16, 2025 12:02 PM in response to AlexenkoNikita

Welcome!


You have found the English-language version Apple’s user-to-user communities. If you can post future questions in English, you will reach a much larger audience and get faster help, with far less chance of our making a translation error. Not all users here have auto-translate capability on their devices.


MACHINE TRANSLATION:

Hello, I bought a used iPhone from a friend, and it seemed that everything went well. I reset the iCloud settings and decided to reset the data on the phone, but when I tried to set up the phone after resetting, the error "failed to activate" appeared. What should I do?


RESPONSE:

Have your friend properly prepare the phone for sale, or get your money back. Only your friend a reset it. Apple cannot. You cannot use the phone as is.


Apple reference: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


MACHINE TRANSLATION of RESPONSE:

Попросите вашего друга правильно подготовить телефон к продаже или вернуть вам деньги. Только твой друг сбросил его. Apple не может. Вы не можете использовать телефон как есть.


Ссылка на Apple: What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


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сбой активации

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