iPhone 17 Pro back Glass misalignment

Hi,

I purchased an iPhone 17 Pro, and the rear glass panel is visibly misaligned.

The device is brand new, never dropped or modified, and this issue was present out of the box.

This appears to be a factory assembly defect rather than a cosmetic issue. Has anyone else experienced this, and is it usually eligible for replacement?

Thank you!

Posted on Dec 16, 2025 1:37 PM

16 replies

FelipeV

Level 6

12,071 points

Dec 17, 2025 5:06 PM in response to sberman

In many countries where there are no authorized Apple resellers, the “local mobile carrier” would be the authorized seller of iPhones.

Claro in many LATAM countries is an example.

iPhone 17 Pro back Glass misalignment

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