missing outlook complication after OS 26.2 update

Mista2 solution worked:

Reinstalling the Outlook complication from the watch Apps Store seemed to fix the synch issue for me, it hooked right up. I don't know if this was complicated by the Outlook on my phone being pushed from our corporate management app, but I had tried reinstalling and updating the iPhone app too with no success or change on the watch.

The only other thing I did was edit my watch face to remove the complications from the display, as they still seemed to be stuck displaying the last synched data, even though the Outlook watch app had been removed.

So to fix my instance:

1: From iPhone Watch App, remove the Outlook complication and confirm removed from watch app list

2: Edit watch face to make sure no Outlook complications in use

3: Access the Watch App Store and download outlook from there

Now appearing to synch OK when Watch Outlook app launched.

I can now re-add the Outlook calendar and inbox complications to my watch face and they display the correct data. Though initially the complications again only showed last synched data from 4 days ago, until I opened the complication, then it updated.

Tried everything in this thread - what worked for me was to uninstall Outlook from Watch, then uninstall Outlook from phone. Re-install on phone (automatically gets pushed to Watch too) and everything is back to normal and the complication works again. Note I'm probably one of many people where my employer is controlling access to Outlook on my phone and this worked.

I finally got outlook working again on apple watch including “Up Next” Outlook calendar complication.

Here is exactly what you have to do in the exact order:

1. de-couple apple watch completly (delete all)
2. delete the outlook from iphone
3. couple the watch again and set up as new watch (do not use ur backup, it wont work)
4. install outlook on iphone
5. delete outlook from apple watch using the apple watch app on iphone („do not show on apple watch“)
6. go into app store on your watch and search for outlook
7. download/install outlook on apple watch again
8. open outlook app on watch (should now start normally and sync data without the stuck loading screen)
9. set up new watch face and search for outlook next up complication. It should now show up and sync upcoming calendar dates.
10. Thumbs up for this insane working solution! Took me hours to find out.

Have a nice Christmas everyone

Hardware: iPhone 17 Pro Max, Apple Ultra 2 Black Watch.

Problem Outlook and complication would not load after numerous reinstalls, just the dots spinning around the Outlook logo.

Thanks to those who found solutions that worked.

I was able to use that info and a simpler version worked for me.

Remove complication, remove Outlook from watch via iPhone watch app.

Add Outlook from the watch appstore app (This seems to be the critical piece), open Outlook on the watch.

Outlook actually opens now. Then add complication.

Up Next working on watch, and outlook opens correctly.

This worked. I didn’t have to unpair the watch, but I did have to uninstall Outlook using the Watch app on my iPhone, then reinstall Outlook from the App Store app on my watch (not via the Watch app on my phone. Thank you!

That solution for me worked only partly. The Outlook watch app opened again (before after several de-couplings and re-installs of the app from the iPhone app it was always crashing - installing it fresh from the watch App Store directly on the Watch solved this).

However, the "up next" complication still did not show up for selection, even after several re-starts of the watch. What helped here, was a forced re-start, i.e. not through the menu, but by holding crown and side button for 10 secs and then rebooting.

Now works fine again, fingers crossed!

Hey just follow the steps I have described in my comment.

I think if outlook updates automatically, the problem with stuck app on watch appears again.

You simply only need to repeat this small steps and it will work again:

1. delete outlook from apple watch using the apple watch app on iphone („do not show on apple watch“)
2. go into app store on your watch and search for outlook
3. download/install outlook on apple watch again

So in general to fix the calendar, phantom vibrations and stuck loading screen, follow the full guide and all steps I have described.

Once outlook receives app updates, repeat the steps in this comment and it will work again.

Uninstall outlook from phone and watch.

Unpair the watch and set up again as a new watch, losing all saved faces.

Reinstall Outlook on iphone, and therefore on Watch, and add back the accounts if necessary.

Recreate the face.

Try again.

I have done as described and uninstalled the app on my AW Ultra (gen 1) and the calendar then works again, but the error returns after a while. I have now done the same process maybe 4 times. Does anyone have a solution that will last over time?

That's a big leap of faith to assume that if it works on your watch there is no issue. I have an Ultra 3 and Outlook complications were working fine with OS 26.1. I upgraded to OS 26.2 and Outlook complications stopped working. I can open Outlook on my watch via the Outlook App, but the complications are 100% not working.

Exactly same behaviour here. All great with 26.1. (and earlier). With 26.2. neither Outlook on the watch nor complication is working at all on Ultra 3. Its really annoying as I was heavily using this. :(

So I tried your suggestion. Now 45 minutes later Outlook is reinstalled on my iPhone and Watch. However, when I try opening the Outlook app, it just shows the icon and dots spinning around. Also, the Outlook complication is not even an option now.

VGRHills wrote:

Thanks!

This worked for me as well.

iPhone 16, iOS 26.1

Watch Series 9(GPS) watchOS 26.2

Always try to keep your Watch OS equal to, or older than, the iphone iOS. Your combination can lead to problems with some updates.

On step 5, removed the Outlook watch app within the watch.

Step 6 did the trick!

Thanks!

This worked for me as well.

iPhone 16, iOS 26.1

Watch Series 9(GPS) watchOS 26.2